This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website, browse our products, create an account, place an order, or otherwise interact with our online store.

We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy is intended to provide clear information about the types of information that may be collected through our website and how that information may be used.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect different types of information.

1.1 Information You Provide to Us

When you create an account, place an order, contact us, subscribe to communications, or otherwise interact with our website, you may provide information such as:

  • Your name
  • Email address
  • Billing information
  • Shipping information
  • Delivery address
  • Account login information
  • Order information
  • Products purchased or considered for purchase
  • Information you provide when contacting us
  • Other information you voluntarily submit through forms or other features of the website

We only request information that is reasonably necessary to provide our services, process orders, maintain accounts, communicate with customers, or operate the website.

1.2 Order and Transaction Information

When you place an order, information associated with the transaction may be collected and processed, including:

  • Customer name
  • Contact information
  • Billing details
  • Shipping details
  • Order number
  • Products purchased
  • Order value
  • Order status
  • Transaction-related information
  • Information necessary to process and fulfill your purchase

Payment information may be processed through third-party payment providers. We do not necessarily directly store complete payment card information on our own systems.

1.3 Account Information

If you create an account on our website, we may collect and maintain information associated with your account, including your name, email address, login credentials, order history, and other information you choose to provide.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.

1.4 Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser, device, or website technologies.

This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • General location information derived from technical data
  • Referring website or page
  • Pages visited
  • Products viewed
  • Time spent on pages
  • Date and time of visits
  • Website interaction information
  • Technical information relating to website performance

This information may be used to understand how visitors use our website, maintain website security, improve functionality, and provide a better shopping experience.

2. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions and improve your browsing experience.

Cookies are small data files stored on your device when you visit a website. Depending on their purpose, cookies may help us:

  • Keep products in your shopping cart
  • Maintain your login session
  • Remember certain preferences
  • Support account functionality
  • Process orders
  • Improve website performance
  • Understand how visitors interact with the website
  • Improve website functionality and user experience
  • Detect security issues or unusual activity

Some cookies may be essential for the website to function properly, while others may be used for analytics, preferences, or other purposes.

You can adjust your browser settings to refuse or delete certain cookies. However, disabling cookies may affect the availability or functionality of some features, including account, shopping cart, or checkout functions.

3. How We Use Your Information

We may use collected information for legitimate business and operational purposes, including:

Order Processing

We use your information to:

  • Process and confirm purchases
  • Fulfill orders
  • Arrange delivery
  • Maintain order records
  • Provide order-related communications
  • Manage returns, refunds, or other order-related requests where applicable

Account Management

If you create an account, your information may be used to:

  • Create and maintain your account
  • Authenticate your account
  • Provide access to account features
  • Display your order history
  • Help you manage your account

Customer Service

We may use information you provide to respond to inquiries, resolve issues, assist with orders, and provide customer support.

Website Operation

Information may be used to operate, maintain, troubleshoot, and improve our website and its features.

Security and Fraud Prevention

We may process technical and transaction-related information to help protect our website, customers, accounts, and transactions against fraud, unauthorized access, abuse, or other security threats.

Website Improvement

We may analyze website usage and customer interactions to understand how our website is used and to improve its design, functionality, content, products, and overall shopping experience.

Legal and Compliance Purposes

Information may be used when reasonably necessary to comply with applicable laws, regulations, legal obligations, lawful requests, or to protect our legal rights and interests.

4. How We Share Information

We do not sell your personal information simply because you visit or use our website.

However, information may be shared with service providers or other parties when reasonably necessary to operate the website and provide services to you.

These parties may include service providers involved in:

  • Website hosting and infrastructure
  • Website maintenance
  • E-commerce functionality
  • Payment processing
  • Order processing
  • Shipping and delivery
  • Website analytics
  • Security and fraud prevention
  • Customer support
  • Other technical or operational services

Service providers may only receive information reasonably necessary to perform the services they provide.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful requests
  • Protect our rights or property
  • Protect the safety of our customers or others
  • Investigate fraud, abuse, or security incidents
  • Enforce our terms, policies, or agreements
  • Establish, exercise, or defend legal claims

5. Payment Information

Payments made through our website may be handled by third-party payment processors.

When you make a purchase, payment-related information may be transmitted directly to the applicable payment provider for authorization and processing.

Payment providers may collect and process payment information according to their own privacy policies and terms.

We do not intend to retain complete payment card details on our own website systems when such information is processed directly by an applicable payment provider.

6. Shipping and Order Fulfillment

To fulfill an order, information necessary for delivery may be shared with appropriate shipping, fulfillment, logistics, or delivery service providers.

This may include information such as:

  • Recipient name
  • Shipping address
  • Contact information
  • Order details
  • Delivery-related information

Such information is used to facilitate delivery and other services associated with your purchase.

7. Communications

We may use information you provide to communicate with you regarding your account, purchases, orders, website activity, or customer service requests.

Examples may include:

  • Order confirmations
  • Account-related messages
  • Transaction-related communications
  • Responses to customer inquiries
  • Important service or website notifications

Where permitted by applicable law, we may also send promotional communications if you have chosen to receive them.

You may be able to unsubscribe from promotional communications by following the instructions included in the relevant communication.

Please note that certain service-related or transaction-related communications may still be sent when necessary to complete or manage your order or account.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide services
  • Process and maintain records of transactions
  • Maintain customer accounts
  • Resolve disputes
  • Prevent fraud and abuse
  • Maintain business and financial records
  • Comply with legal or regulatory requirements
  • Enforce agreements and protect legal rights

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and operational requirements.

9. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Security measures may include appropriate technical, administrative, and organizational safeguards.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.

You should also take reasonable precautions when using online services, including protecting your account credentials and avoiding sharing passwords with others.

10. Third-Party Services and Websites

Our website may rely on third-party services or technologies to support functions such as payment processing, website operation, analytics, security, communication, or delivery.

Third-party services may have their own privacy policies and terms governing how they collect and use information.

This Privacy Policy does not control the privacy practices of independent third parties. We encourage you to review the applicable privacy policies of third-party services when appropriate.

Our website may also contain links or references to third-party websites. We are not responsible for the privacy practices, security, content, or policies of websites that we do not operate.

11. Children’s Privacy

Our website is intended for general consumers and is not knowingly designed to collect personal information from children without appropriate authorization where such authorization is required by applicable law.

If you believe that a child has provided personal information to us in circumstances where such information should not have been collected, appropriate steps may be taken to review and delete the information where required.

12. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • The right to request access to personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of certain personal information
  • The right to request restriction of certain processing
  • The right to object to certain processing
  • The right to withdraw consent where processing is based on consent
  • The right to request a copy of certain information
  • The right to opt out of certain marketing communications

These rights are not absolute and may be subject to applicable legal exceptions, limitations, or verification requirements.

If you wish to exercise a privacy right, you should provide sufficient information for us to understand and process your request.

We may need to verify your identity or request additional information before completing certain requests in order to protect your information from unauthorized access.

13. Marketing Preferences

If you receive promotional communications from us, you may choose to stop receiving them by using the unsubscribe option included in the applicable communication, where available.

Even after opting out of promotional communications, you may continue to receive necessary service-related communications, such as information concerning an existing order, account, transaction, or other essential service matter.

14. International Data Processing

Depending on the services used to operate our website, your personal information may be processed or stored in locations outside the country or region where you live.

Different jurisdictions may have different privacy and data protection laws.

Where applicable, reasonable measures may be taken to help protect personal information when it is transferred or processed across jurisdictions.

15. Information from Your Browser or Device

When you access our website, technical information may be automatically transmitted by your browser or device.

Such information may include browser characteristics, device information, IP address, operating system information, referring pages, and interaction data.

This information generally helps us understand website usage, maintain technical functionality, detect security issues, and improve the website.

16. Account Deletion

If you have created an account and wish to request deletion of your account or associated personal information, you may submit a request through the available customer support or contact channels provided on the website.

Certain information may need to be retained where required by law, necessary to complete transactions, resolve disputes, prevent fraud, or otherwise fulfill legitimate legal or business obligations.

17. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our website, services, business practices, legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to remain informed about how information is handled.

Your continued use of the website after an updated Privacy Policy is posted may constitute acknowledgment of the updated policy to the extent permitted by applicable law.

18. Contact and Privacy Requests

If you have questions about this Privacy Policy or wish to make a privacy-related request, please use the contact method made available on our website.

When submitting a request, please provide enough information to help us understand the nature of your request and respond appropriately.

19. General Notice

This Privacy Policy describes general privacy practices applicable to the operation of our online store. Specific privacy rights and obligations may vary depending on your location, applicable law, the services you use, and the nature of your interaction with the website.

Nothing in this Privacy Policy is intended to limit any privacy rights that cannot legally be excluded or restricted under applicable law.

Last Updated: September 11, 2026